Healthylooks Medspa & Wellness Privacy Policy

Effective Date: November 2025  This Privacy Policy describes how Healthylooks Medspa & Wellness (“Healthylooks,” “we,” “us,” and/or “our”) collects, uses, and protects your personal information when you visit www.healthylooks.com or engage with our wellness, aesthetics, or telehealth services (collectively, the “Services”). By using our Services or providing your personal information, you consent to the data practices described in this Privacy Policy. 

1. Scope 

This Privacy Policy applies to: – Patients and Clients who receive wellness, medical, or aesthetic treatments through Healthylooks. – Website Visitors who interact with www.healthylooks.com or contact us through online forms or chat features. – Vendors and Partners who collaborate or communicate with Healthylooks for business purposes. This Policy does not apply to third-party websites linked through our site (such as pharmacies, labs, or payment portals), which maintain their own privacy practices. 

2. Personal Information We Collect 
3. Information You Provide We may collect personal information when you book an appointment, submit a form, or communicate with us. This can include: – Full name, date of birth, gender, and contact information – Address, email, and phone number – Health history, medical information, and treatment preferences – Payment and billing details – Photos or other documentation related to your care – Feedback, reviews, or communication with our staff B. Information Collected Automatically When you visit our website, we may automatically collect: – IP address, browser type, device identifiers, and operating system – Pages viewed, time spent on site, and referring websites – Cookies and analytics data to improve functionality and experience You can manage or disable cookies in your browser settings. C. Information from Third Parties We may receive limited information from referral partners, laboratories, pharmacies, and other authorized entities involved in your care. 
4. How We Use Your Information 

We use personal information to: – Deliver and manage medical and aesthetic services – Schedule and confirm appointments – Communicate with you about treatments, follow-ups, and educational updates – Process billing and payments – Comply with legal and healthcare regulations – Improve our services, website, and patient experience De-identified or aggregated data may be used for research, analytics, or quality improvement purposes.

4. Disclosure of Your Personal Information 

Healthylooks may share your information as necessary to: – Coordinate care with collaborating healthcare professionals – Process payments through secure third-party vendors – Comply with legal, regulatory, or insurance requirements – Prevent fraud or protect the safety of our patients and systems We do not sell, rent, or share your personal information or mobile data under any circumstances. No mobile information (including phone numbers collected through SMS opt-in programs) will be shared with third parties or affiliates for marketing or promotional purposes at any time. All patient and user data is handled in accordance with HIPAA and applicable privacy laws to ensure confidentiality and security. 

5. Cookies and Similar Technologies 

We use cookies and analytics tools (such as Google Analytics) to: – Track website performance and improve user experience – Personalize content and measure engagement – Maintain security and detect fraudulent activity You may opt out of certain cookies via your browser settings. 

6. Retention 

We retain personal and medical information only as long as necessary to provide services, comply with healthcare recordkeeping laws, and meet regulatory requirements. Retention timeframes vary based on legal obligations and the nature of the data collected. 

7. Your Rights and Choices 

You may: – Request access to or copies of your information – Request corrections or updates – Withdraw consent for non-essential communication – Opt out of marketing emails or texts at any time Please contact wellness@healthylooks.com to submit such requests. We will verify your identity and respond within applicable timeframes. 

8. Security 

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to maintain high security standards, no system is completely immune to unauthorized access. Please use strong passwords and avoid sharing sensitive information over unsecured networks.

9. Client Practices and Links to Other Sites 

Healthylooks is not responsible for the data policies of third-party links (such as pharmacies, labs, or affiliate sites). We recommend reviewing their privacy policies before submitting any information. 

10. Children’s Privacy 

Our website and services are not intended for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided information to us, please contact wellness@healthylooks.com so we can remove it promptly. 

11. Data Transfers 

If you access Healthylooks Services outside the United States, please note your information may be transferred and processed in the U.S., where our servers and partners are located. 

12. Changes to Our Privacy Policy 

We may update this Privacy Policy from time to time. Updates will be posted at www.healthylooks.com with a new effective date. Continued use of our Services constitutes acceptance of any modifications. 

13. Contact Us 

Healthylooks Medspa & Wellness Attn: Privacy Officer ■ Overland Park, KS | Lee’s Summit, MO | Liberty, MO ■ wellness@healthylooks.com ■ (913) 456-3330 ■ www.healthylooks.com